Referrals & Applications

Start someone's
new chapter
today with Emajo

We welcome referrals from probation officers, prison staff, social workers, and other professionals working in criminal justice and resettlement.

For Referring Professionals

A straightforward, responsive referral process

We know that housing timelines matter — particularly for people approaching release dates. We aim to respond to all referrals within 3 working days and will communicate clearly about availability and suitability at every stage.

1

Initial contact

Contact us by phone or email to discuss a potential referral. We will ask for a brief overview of the individual's situation — including their release date, risk level, and any known support needs — to assess whether we are a good fit.

2

Referral form & assessment

If we believe we can help, we will ask you to complete our referral form and share relevant documentation (OASys or equivalent, licence conditions where applicable). We will carry out an assessment, which may include a meeting with the individual.

3

Offer of placement

Where a placement is appropriate and a space is available, we will make a formal offer and confirm move-in arrangements. We work to ensure housing is in place on or before the date of release wherever possible.

4

Ongoing liaison

Once a resident is in place, we maintain regular communication with the referring agency in line with agreed information-sharing protocols. We will flag any significant concerns in line with our safeguarding and public protection responsibilities.

Submit a Referral

Submit a referral enquiry

Referral Received

Thank you — your enquiry has been sent to our team. We aim to respond within 3 working days.

Use this form to make an initial enquiry. We will follow up with a full referral pack if we can take things forward.

Something went wrong — please try again or email us directly at info@emajosocialhousing.uk.

We aim to respond within 3 working days. For urgent cases, please call us directly on +44-750-682-4261.

For Commissioners & Funders

Partnering with Emajo

We are actively seeking commissioning relationships with probation regions, local authorities, and housing associations who share our commitment to reducing reoffending through stable accommodation.

As a CIC, we offer commissioners the transparency and accountability of a regulated social enterprise — alongside the flexibility and responsiveness of a smaller specialist provider.

We are happy to discuss spot purchase arrangements, block contracts, or grant-funded partnerships. If you would like to explore what working with us might look like, please get in touch.

What commissioners can expect from us:

  • Transparent reporting on outcomes and occupancy
  • Compliance with relevant safeguarding and public protection frameworks
  • Named point of contact for your team
  • A service model grounded in evidence on what reduces reoffending
  • Annual CIC report and accounts publicly available at Companies House
Contact Us to Discuss

Common Questions

Referral FAQs

We aim to acknowledge all referrals within 24 hours and provide a full response within 2 working days. For urgent cases, please call us directly.
We primarily accept referrals from statutory and voluntary agencies. However, if you are seeking support for yourself, please get in touch via our contact page and we will do our best to help.
We currently operate across several regions in the UK. Contact us to discuss whether we have suitable accommodation in your area.
There is no cost to the referring agency. Accommodation costs are typically covered through housing benefit, local authority commissioning, or other funding arrangements. We can advise on funding routes.
Our team reviews the referral and assesses whether the individual meets our eligibility criteria and whether we have suitable availability. We will contact you directly to discuss next steps, including a needs assessment.